Scaling Observability for the AI Era

Enterprise observability depends on more than collecting telemetry. It requires common standards, scalable automation, and tools that help every practitioner investigate problems effectively. In this panel, Dheeraj Jampani of American Family Insurance, Robert Vodicka of Paylocity, and Erin Rakickas of Accenture will share how they are evolving observability across large and complex organizations.

They will discuss using AI to identify monitoring patterns, accelerate root cause analysis, create dashboards, and improve operational documentation. The panel will also explore reusable SLOs and monitors for more than 100 teams, enterprise adoption across hundreds of applications, and the emerging challenges of observing AI agents for performance, correctness, cost, and security.

You will learn how experienced teams are combining standards, automation, and AI to make observability more consistent, accessible, and valuable across the enterprise.