Speakers

Kevin Bigler
Senior Software Engineer
Cambia Health Solutions

Phil Stephenson
Senior Solutions Engineer
Datadog

Viswa Aditya Malladi
Senior SRE
Nvidia
Information
Time: | —
Room: GRAND BALLROOM
Breakout Session
RUM Panel: Insights from User Activity
How do you translate a customer’s ambiguous complaint that, “it’s not working” into something actionable? Our systems can break in complex, novel ways, and while our customers may not accurately tell us what’s wrong, their actions can show us. In this panel session, Datadog’s Phil Stephenson (Sr. Solutions Engineer) will host Kevin Bigler (Sr. Software Engineer, Cambia Health Solutions) and Viswa Aditya Malladi (Sr. SRE, Nvidia) to talk about their experiences using Real User Monitoring (RUM) to resolve challenging issues by examining user activity. They’ll share tips and tricks they’ve learned and help you get the most out of RUM.