RUM Panel: Insights from user activity

How do you translate a customer’s ambiguous complaint that, “it’s not working” into something actionable? Our systems can break in complex, novel ways, and while our customers may not accurately tell us what’s wrong, their actions can show us. In this panel session, we'll speak with engineers about their experiences using Real User Monitoring (RUM) to resolve challenging issues by examining user activity. They’ll share tips and tricks they’ve learned and help you get the most out of RUM.